Feedback & Reviews

Anonymous

Everyone at Callier & Thompson delivered exceptional service. Our designer, Jenny, listened to us and was able to design a kitchen that fit our personality and budget. Jason, our carpenter, was fantastic. He kept us informed and went above and beyond his responsibilities to address all of our needs throughout the project, and Bob, the owner, was extremely accessible and responsive to any questions or concerns we may have had. We had a wonderful experience with Callier & Thompson!

Anonymous

I just wanted to say thank you for the service repairs recently made to our home. I was very impressed with the results - you have a winning team and they are certainly leaders in the St. Louis area. Of course, I've always thought that the front line guys are a reflection of the management, and that is evident in this case. Thank you and cheers!

Dawn

Callier and Thompson did a fantastic job on our 2 small bathrooms. The entire team was exceptional in every way. They were friendly and easy to talk to. They answered my millions of questions respectfully. I had a good idea of what design I wanted but jenny helped pull it all together. I really appreciated Jenny being at the house during crucial times to make sure everything was going as planned. Cole and Josh led the project and were fantastic. Cole was always in contact with us with any questions and clarifications. Cole always let us know what the next stages of the project were. He want above and beyond. Jordan did a fantastic job on our tile - we had a lot! He had great ideas on how to transition from the floor to the shower edge and how to wrap around the corners on the wall. Jordan was very meticulous. Doing a total gut job on two bathrooms is not a clean project, but somehow they did a fantastic job keeping the house as clean as possible. There's going to be dust, but that's all I had to do - some dusting. Yes they deserve 5+ stars.

Michelle

We used Callier and Thompson to completely remodel our kitchen, and we had the most positive experience with them. We absolute LOVE our new kitchen and everyone we worked with was professional, helpful, and listened to all our ideas, questions, and concerns. 

Things we loved and appreciated:
-Our designer (Christine) worked with us to tweak everything about the layout until we had it perfect. She had amazing knowledge of kitchen design and function and created a beautiful and functional kitchen. She took all of our ideas and put them into the plan, and she was also helpful with making decisions when I was unsure. 

-The pricing is very clear and laid out. They made it easy to consider different options for countertop, cabinets, tile, etc. and we could see the price difference with each choice we made or changed. They are very upfront with prices and there are no surprises at the end.

-Everyone who worked on our home, including Josh, Stephen, Geoff, and the subcontractors, was professional, reliable, neat, and paid attention to detail. They made everything perfect.

-We bought our appliances through them and Casey was great to work with. 

-They did EVERYTHING. After making the final design choices, we didn't have to schedule anything or really do anything at all. They took it all from there. 

We would absolutely recommend Callier and Thompson to our friends and family and anyone looking to remodel their home.

Kelly and Karol

I would recommend C&T without hesitation! No matter the size and scope of the project (and ours was the entire first floor of an old house), their attention to detail, scheduling all crews in an efficient manner to ensure little to no down time was exceptional. They consistently communicated keeping us apprised of the schedule. The end product was exceptional, exceeding our expectations! This is in large part due to the team approach of C&T. From the beginning, we were never worried the job was not on track.

Callier & Thompson Kitchen Bath Appliance

14180 Manchester Road, Ballwin

44 reviews

  • Matt ★★★★★ 7 months ago
    Callier & Thompson installed an external venting range hood for us and did an awesome job. Their entire team was professional, kind, and helpful. Two things … read more that really stood out to me were:
    (1) Early on in the process, I went into the showroom to look at options and even though it was a busy Monday morning and our project was relatively small, I was still given undivided attention and they let me take as much time as I needed and answered my extensive questions. This gave me the confidence that my selection was the right one both through their professional expertise and the fact that I never felt rushed or "sold" at all throughout the process.
    (2) Their staff that came out to do the install were top notch professionals. I've never met contractors who were so detailed, thorough, and ready to go above and beyond to get the job done right. They were great communicators, clearly experts in their line of work, and worked both methodically and in a timely manner.
    We have high standards around caring for our home and family, and we felt like Callier & Thompson met and exceeded everything we needed. We look forward to working with them in the future!
  • Tim Jansen ★★★★★ 8 months ago
    After an extensive search and meeting with at least six other companies about the project we choose Callier and Thompson to remodel our kitchen and living room. … read more Christine was very responsive and on top of every detail. Cole the lead carpenter also very responsive throughout the project. The completed renovation was better than expected and we couldn't be more satisfied.
    We are meeting with Christine again to start the process with our bathroom remodels without looking for other contractors.
  • maria lizenby ★★★★★ 6 months ago
    Just wanted to share how extremely grateful, happy and pleased we are with all of the Collier & Thompson staff that made my Kitchen & Laundry Room dreams … read more come true! Especially Jenny, Josh, Cole, Bobby, Andrea, and a couple of painters just to name a few.
    If it wasn’t for Jenny, our personal designer, and our first point of contact with Collier & Thompson, I don’t know how I would have ever gotten my new dream kitchen as it is today…just absolutely amazing! Jenny has the highest qualities of professionalism, standards, patients and customer service. Her relationship building, follow through, and Always being there when needed were impeccable! I couldn’t have started the process without her. She was by our side every step of the way. And her pleasant & genuine personality are so appreciated. These qualities are hard to come by these days.
    Thanks to Bobby for helping us with all our Wolf appliances. He answered All my questions and guided us through all the many styles & functions. I got exactly what I needed.
    Thanks to Josh who was right there guiding me through all the underlining details of construction I never knew about. He explained it all to me. He was always available to answer my questions, very professional, and great customer service.
    Thanks to Cole for all his hard & beautiful carpentry+ work! Just to mention a few of the many things he did… The cabinets were installed to perfection. The crown molding & baseboards are just beautiful with all the intricate detail. He too had the qualities of professionalism, patience and answers to my many many questions. He always had his nose to the grindstone to keep the project moving along. I can’t even count the many things he coordinated, handled, crafted, and detailed with this project. And he always left the area picked up & clean which i greatly appreciated.
    All and all we are very happy & very pleased customers. I would not hesitate to use Collier & Thompson again with future projects. I will treasure my kitchen, laundry room, and master bathroom forever!! I LOVE it all!!
  • Chris Ahr ★★★★★ 4 months ago
    We had our bathroom remodeled by Callier & Thompson. I can’t recommend them more highly! They listen to you and respond to all your concerns. I enjoyed working … read more with every employee and they were so respectful of my home and keeping it as clean as possible. Their communication, professionalism and workmanship can’t be beat! I love my new bathroom!
  • Annette Slane ★★★★★ 7 months ago
    We absolutely love our remodeled living space. The entire Callier and Thompson team was excellent and very professional. We got a great design from Jenny Seibert … read more and our lead carpenter Mark was great about keeping us informed on what was coming next. Our new space is absolutely beautiful and even better than we imagined it would be.

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