REVIEWS

We've priced this kitchen with three different vendors. While Callier and Thompson was not the cheapest option, we chose you because of the quality of your work, the quality of your products and the customer service we've received up to this point. This project is a big investment for us and will really make our house a home. We don't make those decisions lightly - we are excited to be working with you as well and look forward to the process!!

-Jenny

I am so pleased I chose your company for our bathroom remodel because of your willingness to give service after the sale. I am quick to recommend your company without reservation.

-Benjamin V.

We had master and hall bath remodeled. New shower in master with obscure and rain guard panels. both had cabinet doors replaced and onyx counter-tops installed. Top notch service from beginning to finish. Our salesperson was great and promptly answered all questions. Very Courteous. Our installer went above & beyond to be helpful.

-George M.

Project was done on time and within budget. Eye to detail and made sure everything was done professionally. Thanks for a job well done. We will use you again if we have other projects.

-Bod & Shirley C.

Our designer (Jenny) was helpful and very patient. She seemed very professional when we first met her & helped us a lot with ideas.

We were impressed with how our project manager (Mark) kept us informed about the project week by week. All the workmen did excellent jobs.

-Tom & Linda O.

Our designer (Mr. Lodderhose) was patient through our many changes in plans, and helped us choose everything down to the last detail. He called weekly to check on progress and to offer any assistance if needed. Where we had no clear vision of the end product, he was able to offer choices and improvements, while helping us to understand it was the minor details that made the whole picture.

We were fortunate to have (Mr. Guenther) for our project manager. Through the process we realized that sub contractors can be a challenge to juggle. When we had concerns, he addressed them professionally and more importantly friendly. He goes beyond and above. Our carpenter (Randy B.) took great care in details, cleanup and explanations to my many questions. I asked for him to continue the job after our first meeting. I felt comfortable with him in our home at all times. I was also sure that he would go above and beyond the job description. Both (Mark & Randy) made a difficult (remodel is stressful!) situation comfortable. They always explained where they were and when they were going. I will miss their company.

After entering the showroom, my husband & I fell in love with CWP (cabinets). We knew we wanted a distressed look, but well made cabinets. Our designer sold us on the product in less than 5 minutes. He was extremely knowledgeable about the product and we knew this was the right designer and product immediately. He was confident, knowledgeable and as approachable as he was professional.

The entire staff and sub contractors were professional and friendly. CWP has a great product, however, it has been knowing that everyone at Callier & Thompson also stood 100% behind their service and commitment to the end product that has mattered the most. Everyone… was all invested in seeing our kitchen come to reality. Thank you all.

-Mr. & Mrs. Brisson

Our designer (Jim) was very good at listening to what I wanted done and then putting together a plan that worked with my budget.

My experience with C&T was a very positive one. From first contact to completed project. Everyone involved was professional, courteous and helpful. Completed project looks beautiful and done properly. I couldn’t be happier with the people and end result.

Our designer was very good at putting together a plan for what i wanted. He was very upfront and honest about what would be involved and what it would require. All the workers i came in contact with were professional, courteous, polite and skilled.

-Tim O.

From our very first meeting, (Kevin) our designer projected professionalism and personal interest in my project. His experience and knowledge were invaluable to me throughout the planning process. Decisions were made expeditiously due to his attention to my stated tastes and desires.

I have and I will (recommend Callier & Thompson) in the future.

I loved working with our carpenter (Mike Dudley). He is a solid professional, personable and dedicated to perfection. As a veteran, i respect C&T for hiring a veteran. He mitigated any anxiety my dog boomer had by letting him out and occasionally playing with him. I felt completely secure having the crew in my house during my absence. I always felt they had my best interest a priority. The painter (Ben) did a beautiful job. Tile is perfect.

-Susan G.

Our designer (Kevin McDermott) was exceptional. He totally understood what we wanted and the style we liked. He answered all of our questions and helped us make choices to stay within our tight budget.

All of the subs were professional, arrived when they were supposed to and did a great job. The (Prestige) floor crew did a fabulous job on very old floors. (Martin) Callier & Thompson carpenter, is one of the best finished carpenters my husband & I have had the pleasure to work with. Everyone who came in to our house was personable and addressed any concerns we had. (Mark Guenther) did a great job keeping things moving.

I read all of the reviews i could find on the internet. Angie’s List, Home Advisor, BBB etc… most were great. We also had friends that had their kitchen done and said that it was a good experience

The final project is perfect. We love it all.

We are extremely happy with everything! Thank you!

 

-George & Joan B.


 

I wanted to thank you for the repair work that you and your company have completed on my master bath. As you know, when you and I first spoke in August about the water issues we had been experiencing in the shower, I had hesitated to call you because I was doubtful that I would receive much of a response from your company since the bathroom was completed 10+ years ago, and I anticipated that I would be told that this was a repair issue and not something that Callier & Thompson does. When you and I did speak, your response was immediately reassuring, and you quickly came out to take a look at the problem, and stated that the issues we were having were not acceptable, and that you would stand by the work that had been done. After that, you assembled a team of relevant workers/tile experts, etc. and began work without delay. As of today, the repair is complete.

In the past, I have referred friends to your company because we were very happy with the work completed on our kitchen and first floor (also more than 10 years ago). However, I think it is important to acknowledge Callier & Thompson's exceptional customer service. I suspect it is extremely rare in your industry that a company stands by its work as your company has, and I am incredibly appreciative of Callier & Thompson and the work that you completed to fix a significant and worrisome problem. In addition, all of the workmen were professional and considerate, and were communicative throughout the process.

Please pass my gratitude on to the rest of the Callier & Thompson team. Your company's performance and willingness to stand behind your work product is something in which your employees should take pride.

 

-Gail S., Chesterfield, MO


 

Our designer was wonderful to work with. When we first met in the showroom, she explained the preliminary process to us. When she came to our house to look at the kitchen and take measurements/pictures, she asked us what we wanted to change (everything!!!) and what we wanted to keep (we only kept the same layout). She offered us several design options and took her time with us to be sure we got exactly what we wanted. She checked in frequently with us during the remodel and was very responsive to any questions we had. She took our old, worn out of date kitchen and made it into a beautiful kitchen that fits our needs and flows with the rest of our house.

The team that worked on our kitchen remodel was professional and great to work with. The project manager and his team kept us up to date on the progress of the job and any concerns or questions we had were addressed. What really impressed us is that the few issues that did come up were addressed immediately and taken care of. The service after the kitchen was completed is great as well. One of the owners and our designer came out to be sure that we were happy with our kitchen and even gave us a tutorial on our new appliances.

Our friends and family are so surprised when they see our new kitchen. It is hard to believe it's the same kitchen. That is testament to the great work of this team.

Callier and Thompson really do care about making their customers happy and they do just that. They take care of the customers before, during, and after the project is complete. Their customer service is stellar.

Many thanks to everyone on the team that worked on our kitchen. We absolutely love it!

-Anonymous


 

Our designer was amazing and absolutely nailed our vision from day 1. She provided exceptional communication and issue resolution throughout the project.

-Anonymous


 

Our designer was thorough, patient, always accessible and was genuinely interested in our project. Worked hard to find solutions to any issue that arose.

-Anonymous


 

I just wanted to take a moment to tell you how happy we have been working with Callier & Thompson and especially our designer/sales agent who has done an awesome job designing our kitchen and has been extremely responsive resolving several issues that we have had with our cabinets during installation. I really feel like she is part of our team and has done everything she could to make sure that we are satisfied with your products. She is an excellent kitchen designer and I have already recommended Callier to several of my own clients and will hopefully be able to send you more customers in the future.

We really love the way our new kitchen is turning out, especially the cabinets which have many special features that helped make the most efficient use of our space. We owe much of our success to the staff at Callier and Thompson, please keepup the good work.

-Louis H., St. Louis, MO


After having worked with 6-7 different firms, we decided to go with the one who has an excellent reputation this time. We were extremely pleased with how you worked with us and delivered the project.

- George & Paula H., St. Charles, MO


What was most important to us was that while we had a few bumps in the road, C&T always corrected any issues to our satisfaction. Thanks for all your tenacity in completing our project. Everyone also tried to offer suggestions to resolve any challenges. Special thanks to everyone involved.

- Herb & Arlene N., O'Fallon, MO


The project manager was wonderful to work with and I appreciated seeing him on the job. I trusted that the job would get done well and the quality would be excellent. And any issues were handled appropriately. Thank you for all your hard work and the beautiful kitchen! We love it!

- Cathy & Tim R., Chesterfield, MO


Everyone listened to our wants, needs, concerns and questions. They offered answers, advice and solutions. Each person who came in our home was friendly and professional, and treated our home with respect. This was an unexpectedly painless experience with wonderful results. Please extend our thanks and "welldone!" to each person involved in our project.

- Steve & Becky H., Ballwin, MO


[Our lead carpenter] was a joy to work with. He gave us confidence that the structural issues would be worked out, which they were. His work was always exceptional and he made sure we were not just happy, but delighted with the finished product. All the workers were great and professional. Many thanks for a great job!

- John & Lydia H., Chesterfield, MO


[Our designer] from start to finish was professional, had a great vision and was able to ease our nerves through the process. She offered an amazing design and the finished product is absolutely above and beyond our expectations. We have no doubt we made the right choice. There are not enough adjectives to describe how impressed we were and how happy we are!

- Brian & Kim B., Wildwood, MO


[Our designer] is a fabulous designer, coach and cheerleader! She was great to work with - full of ideas and suggestions. We liked that [our project manager] stopped by everyday. All took time to explain things. We think your staff is excellent! .

- Dan & Elaine S., Kirkwood, MO


[Our designer] was very accommodating and patient as we worked through the planning of our master bath project. She was great to work with! Her design worked just right in our space and looks wonderful. Our Master Bathroom remodeling project turned out beautifully. We love just looking at it. The designer and the technicians/workmen were great!

- Don & Wilma C., Ballwin. MO


[Our designer] did a great job from start to finish. The carpenter was outstanding, helpful, friendly and an excellent craftsman.

- John & Lucy H., St. Louis, MO


I am thrilled with our new kitchen. [Our designer] did a great design and the installation team did a great install. Whenever there was a glitch or problem (and there were few!), it was resolved readily. We are very happy.

- Karen B., Ballwin, MO


What a beautiful bathroom!! We love everything about it. Especially the heated floor! Everyone was professional, very talented and courteous. Mess was always cleaned up at the end of the day.

- Sue & Larry U., Ellisville, MO


[We] checked out all kitchen & bath designers/contractors via Angie's List and went to their showrooms. C&T was immediately and appropriately responsive to me. They let me walk through and ask questions without there being a "hard sell." Our designer was great to work with. C&T worked with me on pricing so I could stay within budget. Finish work was on time and very professionally done.

- Kathy & Mike J., St. Louis, MO


The design was perfect for my small kitchen. I have more usable space and the kitchen looks larger. My designer guided me through all the decisions to be made and gave excellent advice. The installer was wonderful. Great attention to detail and readily available for questions.

- Sharyn K., University City, MO


The installer was awesome. He kept me informed of what I could expect to be done each week. If I left him notes, he made sure I knew he had completed or reviewed my questions. He always encouraged me to call if I had a question. My project went smoothly because he was knowledgeable and organized.

- Marlene G., St. Louis, MO


The showroom, designer and products made us select Callier & Thompson. We were amazed how interested and involved everyone was during our project. Very professional and sincere. We are so pleased with our kitchen. From the demolition to the final days, everything was made so easy on us. You seemed to think of everything to make it an easy journey.

- Jim & Ginger G., Wood River, IL


Our designer did a fantastic job. His suggestions in every area turned out perfectly. Everyone worked so well together. It impressed us very much. We were kept well informed of each facet of the project. Callier & Thompson knows how to keep a client happy. We are simply delighted with the end result. Reputation is so important and you are the best.

- Loretta & Rita I., St. Louis, MO


We love our new kitchen! [Our designer] listened to what we wanted and did a great job of leading us through the decision making process. He also offered some great design suggestions that we would not have thought of.

- Tom & Deborah B., Ballwin, MO


I appreciate the professionalism and quality of the people who worked on my home. From design to installation, everyone knew their job and did it well.

- Mary R., St. Louis, MO


[Our designer] was exceptional. He was the epitome of what homeowners need in any renovation. Competence, compassion, creativity and charisma. Every person I encountered went above and beyond expectations.

- Vita E. & Bill N., Chesterfield, MO


This was the seventh project completed by Callier & Thompson in our home. We couldn't be more pleased with each one. Everyone is very concerned that we are pleased with the final outcome. You're the best!

- John & Elaine D., St. Louis, MO


It was a great feeling working with the C&T team. They made us feel like it was their home they were working on. We could not be more pleased with the outcome of our kitchen. Working with all involved was actually fun. We were so pleased to have it completed in the time frame promised.

- Ann & Frank M., Wildwood, MO